This is the first time I have encountered the Virginia529 Credit. It appears that you can only receive a refund up to the remaining Virginia tax liability on the return. I am in Ohio where we can credit 529 $4000 in contributions against taxable income and any excess contributions are carried over to the next year. In reading the Virginia instructions, I only see the crediting Virginia's taxes to a 529 account not a tax credit.
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Here is a link to complete instructions:
https://www.tax.virginia.gov/sites/default/files/vatax-pdf/2019-760-instructions.pdf
104 Virginia529 Account Contributions - If you are under
age 70 on or before December 31 of the taxable year,
enter the lesser of $4,000 or the amount contributed
during the taxable year to each Virginia529 account
(Virginia 529 prePAID, Virginia 529 inVEST, College
America, CollegeWealth). If you contributed more
than $4,000 per account during the taxable year, you
may carry forward any undeducted amounts until the
contribution has been fully deducted. However, if you are
age 70 or older on or before December 31 of the taxable
year, you may deduct the entire amount contributed
during the taxable year. Only the owner of record for an
account may claim a deduction for contributions made
I was having the same problem, but I think I found the answer.
Go to Schedule ADJ/CG line 8, then Deductions Statement. Enter info in box under Code 104 showing Account ownership, Acct #, Type, Contribution amount. That worked for me.
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