Client wants to file paper return. website will not let me print return. message techinical error

[Just-Lisa-Now-]

what do you mean "website"?  which software are you using?  

Youve chosen ProSeries as your product, but it doesnt use a website for printing.

[IRonMaN · Accepted solution]

Lisa - we seem to alternate between posting questions as online and ProSeries.  I'm  guessing we are using the Online version, but that doesn't mean much since I would have guessed I could post comments by now.  If we have a "technical error", I would still try the old fashioned computer reboot.

[Just-Lisa-Now-]

if its the ProConnect Online, then it could be a browser or cookie/temp file issue as well....Ive had lots of printing issues with ProSeries, I don't recall a  "technical error" message before