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See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View ProSeries Hot Topics.
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jkfmsi
Level 3
01-31-2023
05:00 PM
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We have a new employee who is set up as a ProSeries Admin with Admin privileges in the User Management. She gets the error that to add a client password that she must enter a primary password. Under Tools -> Options -> Passwords, the Passwords option/menu does not exist for her. It shows up on mine just fine. I am the primary admin with no primary password set. Others in the firm are able to use passwords just fine. Any idea why?
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