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Client 2018 taxes when printing forms they are totally blanket what do we do to correct in the program

sgalarzavitale
Level 1

I tried two taxes and they both printed up blank the form were totally blank. No form numbers no tax data no personal data

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garman22
Level 13
Level 13

Careful clicking this.......im not sure what this was. 

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10 Comments 10
Just-Lisa-Now-
Level 15
Level 15
@sgalarzavitale you need to remove that document, I'm assuming it contains personal tax information for an Angela G*****(I did not open it though!)

@Ashley at Intuit (aka Henry Jr)   @Charlene_At_Intuit  can someone edit this post to remove the personal document..

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Just-Lisa-Now-
Level 15
Level 15
@Intuit Katie   I see youre working now...can you fix this?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
IntuitAustin
Intuit Alumni
Attachment Removed

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Just-Lisa-Now-
Level 15
Level 15
:+1::+1:

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Just-Lisa-Now-
Level 15
Level 15
@sgalarzavitale   have you restarted the computer since this began?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
garman22
Level 13
Level 13
@Intuit Austin I assume this was safe, correct? I d/l'ed and it showed up in my files....
IRonMaN
Level 15
I never open stuff that people have attached in these posts.  I sleep much better at night following my self imposed rules of the road here.  Sometimes the roadkill that you open could be tonight's dinner but it could also be a bag of anthrax waiting to be unleashed.  

Slava Ukraini!
IntuitAustin
Intuit Alumni
It was a client file, but should not have been attached.

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garman22
Level 13
Level 13
Im usually pretty good about that sh-t.....I wont do that again. Thanks @Intuit Austin
garman22
Level 13
Level 13

Careful clicking this.......im not sure what this was.