Client 2018 taxes when printing forms they are totally blanket what do we do to correct in the program

[sgalarzavitale]

I tried two taxes and they both printed up blank the form were totally blank. No form numbers no tax data no personal data

[Just-Lisa-Now-]

@sgalarzavitale you need to remove that document, I'm assuming it contains personal tax information for an Angela G*****(I did not open it though!)

@Ashley at Intuit (aka Henry Jr)   @Charlene_At_Intuit  can someone edit this post to remove the personal document..

[Just-Lisa-Now-]

@Intuit Katie   I see youre working now...can you fix this?

[IntuitAustin]

Attachment Removed

[Just-Lisa-Now-]

:+1:

[Just-Lisa-Now-]

@sgalarzavitale   have you restarted the computer since this began?

[garman22]

@Intuit Austin I assume this was safe, correct? I d/l'ed and it showed up in my files....

[IRonMaN]

I never open stuff that people have attached in these posts.  I sleep much better at night following my self imposed rules of the road here.  Sometimes the roadkill that you open could be tonight's dinner but it could also be a bag of anthrax waiting to be unleashed.  

[IntuitAustin]

It was a client file, but should not have been attached.

[garman22]

Im usually pretty good about that sh-t.....I wont do that again. Thanks @Intuit Austin

[garman22 · Accepted solution]

Careful clicking this.......im not sure what this was.