Cannot Enter ID Protection Pin

[wrslover]

Am currently unable to enter a ID Protection PIN because the 1040 Worksheet cuts off around Line 17a (Recapture of Other Credits Worksheet) which is prior to where the ID number is entered.  Is this a known issue?  Is there a fix coming from Pro Series?  Any ideas how to fix?

Thanks in advance.

[jeffmcpa2010 · Accepted solution]

In Professional it is on the information worksheet, Part VI - Electronic Filing of Tax Return Information - Continued.

Right below the list of states to file is the 

Identity Protection PIN: with a line for each of Taxpayer and Spouse.

I don't know if Basic is the same.

[Just-Lisa-Now-]

What do you mean "cuts off" ?  Is the page blank below a certain point?  There is a Windows display conflict that causes ProSeries on screen pages to get cut off.

https://proconnect.intuit.com/community/display-preferences/help/intuit-proconnect-proseries-menu-op...

[wrslover]

That is the solution.  Thank you.

[wrslover]

That fixed the issue.  Thanks!