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    Can't print

    Jodie
    Level 1

    Get the message "Can't get CLSID for PDF Creator Pilot"

    Was printing until Monday afternoon just fine

    Had to uninstall and reinstall Office 365 and not receiving emails, but have the internet service

     

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    4 Comments 4
    Blackboot
    Level 1

    I keep receiving and Error when I try to print out a 2018 Tax Return.  Error message is "Can't get CLSID for PDF Creator Pilot"  What is this message about?

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    samcpa5653
    Level 1

    how do you fix it ?

     

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    IRonMaN
    Level 15
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    samcpa5653
    Level 1

    Hi Jodie

         Getting the same message but dont have office 365  did what you did work ? proseries support is useless

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