Can't access "manage standard letters" in Form 1041

[Attorney CPA]

I cannot access the "Manage Standard Letters" or the ""Manage Client Specific Letters" in Form 1041 platform. These menu items are greyed out.  

[Just-Lisa-Now-]

Theres some weird letter glitch, either switch over to the state return, then go back to the fed, or save and exit then reopen the return and it will be accessible.

[Attorney CPA · Accepted solution]

That solved it!  Thank you... that was amazing  I opened the return, then accessed the State return, then closed the client from the State return (don't go back to Federal)  Then re-opened the return and was able to access the letters.

[CHERYL0322]

Thanks for posting this issue & THANKS to the issue-solver.  I had the same problem in the 1040,but did not have the time to address it/call ProSeries. Used the solution and, voila!