Can not print pay per return for 2016 & 2017?

[Just-Lisa-Now-]

Did you pay for the 2018 program already?  You need to have a current fast path fee paid to be able to print prior year returns.

[itonewbie]

:+1:

[George4Tacks · Accepted solution]

Fast Path is required https://accountants-community.intuit.com/articles/1606761-what-is-proseries-fast-path even if you already paid for prior year returns. It is very important to keep pdf copies of all returns filed, just for this reason. 

[TaxGuyBill]

If you already bought 2018 Fast Path, you may need to go to the "Tools" menu to re-license the software.

[lamaandco]

I did relicense. It's still not letting me create pdf's. I should not have to pay again!

[Just-Lisa-Now-]

Was this a new install and you copied the files over from another computer? If so, did you use BackUp/Restore within the program or did you just copy the files over using Windows?   If you didnt use backup/restore then the original PPR payment info is gone, making the program want payment again.

You can call in to support and get a manual authorization code so you can print that return.