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- Can Not Find Central Directory
Can Not Find Central Directory
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N411BC
Level 3
03-11-2023
02:44 PM
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If you are trying to import scanned documents and get this error message ("Can Not Find Central Directory") review your original scanned documents and remove any documents that are excessively grey then rescan and submit.
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IntuitEric
Employee
04-14-2023
12:03 PM
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From the wording, it sounds like the scanned document is too dark. Please review your scanner's instructions to lighten the scanned image. Then rescan the document.
