58 minutes on hold for customer support and we are not even heavy into tax season is not acceptable!!!

[IRonMaN · Accepted solution]

But with all of the computer crashing going on, Alabama seceding from the union again, and other issues, support has been swamped.

You can always try posting your issue here to see if someone can help

[TaxGuyBill]

"Alabama seceding from the union again"

LOL.  

[itonewbie]

Wouldn't Texas be a more likely candidate?  :stuck_out_tongue_closed_eyes:

[abctax55]

Texas threatens to, on a regular basis.  And they might have the economy to pull it off.  Alabama, not so much.

[itonewbie]

"It's like a whole other country!"