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See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View ProSeries Hot Topics.
See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View ProSeries Hot Topics.
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611718883
Level 1
05-02-2021
09:42 PM
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I could sign in (probably 40 times Friday at 3 minutes to the log-in) and Saturday it was compelled to show me a blank sign in screen. I have Win10 through an HP desktop about 2 years old with no peripherals other than an Epson printer/scanner/fax. No changes were instituted by me knowingly overnight. After researching yesterday and today, I made the change to the config.sys file suggested in an 11-29-20 post to both Basic and Pro to no avail. 2018 and 2019 allow sign ins. I have gone through all the tools, updates, fixes, etc and still dead in the water. Time to call support I suppose.
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1 Comment 1
George4Tacks
Level 15
05-03-2021
09:41 AM
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Make sure you call the correct support - You indicated ProConnect (Tax), but I think you are using ProSeries
Answers are easy. Questions are hard!
