Asset Quick Entry

[CStanford]

I have ProSeries Professional (not PS Basic) but the quick entry mode in the File menu is grayed out, appearing to be unavailable.  Is there a fix?

[IRonMaN]

Which year of the software are you looking at?

[CStanford]

2022 tax year.

[IRonMaN]

One client?  All clients?

I just checked and it works for me.  The standard procedures for stuff like this is:

1  Reboot your computer.

2  If that doesn't work, try running updates

3  If that doesn't work, go to your computer start menu and click on ProSeries and select "tools repair updates"

4  If that doesn't work, throw your computer out the window ............ or uninstall and reinstall ProSeries

[TaxGuyBill]

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@IRonMaN wrote:

4  If that doesn't work, throw your computer out the window

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Hmmm.  I did that and now I can't get my computer to boot up. 

🤣 😂 🤣

[IRonMaN]

You shouldn't believe everything you see on the internet 😁

[CStanford]

One client, a nonprofit filing a 990.  All other clients of all types do not show the button as grayed out.

All updates are installed, diagnostics run to no avail.  Program is running on a new laptop that exceeds all recommended hardware specs.