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Cannot remove license details for elderly client who cannot renew license without error

joeyg
Level 2

Alzheimers client no longer can renew drivers license but i cannot get program to acknowledge no license checkbox  or did not provide checkbox   error in program?

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Accepted Solutions
IRonMaN
Level 15

Try deleting the ID worksheet and then try checking one of the boxes.


Slava Ukraini!

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3 Comments 3
Just-Lisa-Now-
Level 15
Level 15
Are you in a state that requires drivers license information?   Its not required for federal filing purposes.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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IRonMaN
Level 15

Try deleting the ID worksheet and then try checking one of the boxes.


Slava Ukraini!
IntuitCharlene
Moderator
Moderator

This article shows which states require a Drivers License for their e-file requirements: https://accountants-community.intuit.com/articles/1608863-state-agency-driver-s-license-and-state-id...

If you are preparing a state return for one of the states that has a Yes in e-file requirements the client would not be eligible for e-file. 

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