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An Error shows "Name A Valid ERO Signature Date must be entered to file electronically when using the practitioner PIN Signature method"

CNP379
Level 1

Hi everyone,

I could not file an extension for Form 1065 in Proseries software because of "Name A Valid ERO Signature Date must be entered to file electronically when using the practitioner PIN Signature method".

I checked all Firm info and details, there was not any problem with it. And all Corporation and S-Corporation files were accepted except for Partnership (Form 1065). Does anyone get the same trouble and how could I fix it?

Thank you so much for your help.

13 Comments 13
Just-Lisa-Now-
Level 15
Level 15

That was an issue last week too, guess it hasnt been fixed yet.  Thankfully weve got plenty of time for business entity extensions to be filed.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
jsnyder
Level 1

Has anyone come across an answer to this error? I have it on every single 1065 and want to batch file extensions soon.

0 Cheers
jkalinich
Level 2

I also have the same issue.  

0 Cheers
M Barnett
Level 1

Same issue today

0 Cheers
Just-Lisa-Now-
Level 15
Level 15

Its been reported and someone is looking into it!   


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
IntuitGabi
Community Manager
Community Manager

Hi there @CNP379 @M Barnett @jkalinich @jsnyder - 

Can you confirm that you have the extension box marked for e-file? 

From help article, How to file extensions in ProSeries
Go to Part VI - Electronic Filing  Information and check the Extension box for Federal Form 1065.

If the checkbox is marked and you continue to get this error, reply below so we can gather more information on this topic. 

0 Cheers
M Barnett
Level 1

yes 

0 Cheers
jsnyder
Level 1

Per Pro Series support agent:

In the efile information worksheet e file section. If both original return and extension are both selected you get this error. If you Uncheck the original return and click efile now the federal extension shows as ready. Vice-versa to file the 1065.

I have not actually filed and extension to see if it gets accepted but the error goes away when you do this. State returns have always had similar issue

jkalinich
Level 2

Yes

0 Cheers
jkalinich
Level 2

Thanks, that worked, extension e-filed.

mbrown_ajbacpa
Level 1

How do I fix the "valid date" error; electronic filing of 1065 extension failed and all information is correctly addressed.  Electronic extension marked, dates for all signing of partner, ERO, preparer are today's date.

I need to file extension before 2/1 please.

0 Cheers
Just-Lisa-Now-
Level 15
Level 15

Did you read the info by jsnyder from support up above?

Uncheck the 1065 EF box and only leave the extension EF box checked, see if that helps


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
0 Cheers
mbrown_ajbacpa
Level 1

Checking only the extension for Electronic File works. I was able to submit all my 1065's successfully.

0 Cheers