Access to client files denied after re-installing ProSeries Professional

[wlb-76063]

I recently uninstalled, then re-installed ProSeries Professional.  Now I am "Denied Access" to client files.

[wlb-76063]

I misspoke in my first message.

It appears that after reinstalling ProSeries I am denied access to only one client file.  All others seem to be working fine.

Any suggestions appreciated.

[Just-Lisa-Now-]

So it says Access Denied? or whats the message?

[wlb-76063]

Sorry I didn't include in my original post.  I have since posted a more detailed description including the error message under "Client file locked by another user".

If you don't mind, take a look and let me know if you can be of any help.

Thank you

[Just-Lisa-Now-]

https://proconnect.intuit.com/community/save-data-file/help/this-file-is-currently-locked-by-another...