Accepted return only showing in efile center not homebase

[lburdickandassociates]

o spooky one this late in the game, Have an amended return efiled (did not prepare original, but it was efiled successfully) I can see in efile center ACCEPTED and has digital acceptance unique submission ID number, but can not see on on regular homebase view.  Even weirder I can click on submission detail and view acknowledgement, but can not see 9325 form listed either. I printed out the submission ID and put it in my file to confirm-but never seen it not update those details after reboot, check for and install updates.

Maybe I'm just tired and missing something very simple? Maybe its a spooky precursor on what to expect in future.

Thanks for any feedback and hope you all make it still standing through extension seaso!!!

[Just-Lisa-Now-]

If its in the EFCenter, it has to be in HB.  Try hitting CTRL + F while in Homebase and start typing their last name, see if it pulls up in the list.

[lburdickandassociates]

No you dont understand, the return is visible on HOMEBASE but does have the  EF ACCEPTED like all other accepted returns- in that view.

If I go to EFILE center I can isolate the tabs to ALL and see it is ACCEPTED. The only way to access the 9325 details (digital timestamp ) is from that page if I scroll all the way to the right.

Ive never had one be accepted yet could not tell that from HOMEbase VIEW

[Just-Lisa-Now-]

Ive seen some other reports of the columns in HB not updating properly, seems to be a cosmetic (GUI) issue, not an issue with the return or the filing, but I work almost exclusively from the EFCenter so I havent noticed this.

[Kathi_at_Intuit]

Hi @lburdickandassociates Thanks for posting in the Community! We checked with ProSeries Support — this may help if you filed an extention, open the extension and in client status check the efile accepted box. If this does not help we would recommend reaching out to ProSeries Support if you have not done so already.

We look forward to seeing you in the Community!