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8879 not printing with client copy

moshe
Level 3

Has anyone else had this issue this year, that every few days, the 8879 stops printing with the client copy, and you need to go back to global print options, and add it in again to print?

5 Comments 5
IRonMaN
Level 15

There have been a number of printing issues this year.  Personally, I always just print the filing copy so I haven't run into those issues.


Slava Ukraini!
Tax Man Tan
Level 4

Yea we have the same issue. You have to go to printing options as they changed the print format for client copies to not print the 8879. Go to your print options, and choose in the client copy to print that form if used. 

moshe
Level 3

Yes, I go to Global Print Options - Control Which forms print- Efile & Bank products- and then select if used.

The issue is, that every few days it changes to NEVER, instead of IF USED.

IRonMaN
Level 15

Yup, others have complained about that issue and evidently it still isn't fixed.


Slava Ukraini!
Tax Man Tan
Level 4

try changing it from "if used," to "if any data." Maybe that will help. Mine hasn't switched back yet, and I have the client copy set to "if any data."