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4--1 Error and Name Wrong on my Product

Jerry Carbo
Level 1

I have had no luck resolving my 4--1 error for licensing my product.  I just saw on my order my last name is incorrect could this be causing this problem and how do I get in touch with someone to fix this if so. My name is incorrect when I go into my products and billing.  

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1 Comment 1
Just-Lisa-Now-
Level 15
Level 15

This article addresses the error, but if youve got a spelling error in your name, Im afraid you may need to call support

https://accountants.intuit.com/support/en-us/help-article/license-information/resolve-proseries-fail...

 

Support

https://accountants.intuit.com/support/en-us/help-article/contact-preferences/contact-proseries-help...


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪