2025 Quick Employer Forms

[ClintCPA]

Is anyone experiencing Quick Employer Forms not allowing a business profile address to be updated?

[TKMCPA]

YES. I'm trying to call support and its so frustrating!  I called Pro Series Support....  holding to see if they can change the employer address on the back end...  they can't fix it at the moment ... they are working on it actively, they said try to update the address over the weekend...

[Kathi_at_Intuit]

Hi @ClintCPA great to see you in the Community and thanks for posting about Quick Employer Forms not allowing a business profile address to be updated. We appreciate you taking the time to let us know about this. We have checked and see that it has been reported and is being reviewed by Development. 

[TKMCPA]

I JUST TRIED AT 1:00P EST SATURDAY, STILL NOT WORKING...  

[sjrcpa]

@TKMCPA Did you even read Kathi's post?

[IRonMaN]

First time ever that somebody posted without reading what was posted before them 😬

[ClintCPA]

Kathi,

Just checking the status of this issue with Quick Employer Forms related to the address of the business not being able to be corrected.  Thanks.

[Kathi_at_Intuit]

Hi @ClintCPA thanks for checking in. There is no update on this as of yet and we'll update this post once we have one. 

[TKMCPA]

@sjrcpa Obvs. I replied to it. Still not fixed on Monday.  Its an address field! 

[ClintCPA]

Kathi,

Following up again to get an ETA on the address issue.  Obviously, this is time sensitive as clients are needing to issue their 1099s by this weekend.  Is there a way to escalate the issue?  Thanks.

[Kathi_at_Intuit · Accepted solution]

Hello! While a permanent fix is not yet in place, we do have a workaround that has helped some users and may help populate the Business Details page for you as well:

Steps:
1. Navigate to the "Update Business" page, click on the "Contact Info" section, and populate all empty fields with temporary values. Save the changes.
2. Re-edit the "Contact Info" section, remove the temporary values added in Step 1, and proceed to make the necessary updates to the business details.

Please let us know if this resolves the issue after trying the steps above. We appreciate your patience while we continue working on a full resolution.

[ClintCPA]

This worked for me.  Thank you.

[Kathi_at_Intuit]

@ClintCPA Thanks! We appreciate you trying the steps and confirming it worked.

[arhenderson15370]

This worked for me as well.  Thanks!

[MargaretJ1]

I can't update anything. When I hit save, nothing happens & I get a blank screen. This needs to be fixed ASAP as these forms are due.

[MargaretJ1]

I tried the workaround.  You must complete each field.  I made up a middle initial and put an x in the second address line & saved it.  Then when I went to remove the middle initial & the x, it wouldn't save.  The solution was to go to those fields again and put in three space bars which effectively removed the made up incorrect information and acted like there was still an entry.

Not the fix I was looking for, but the outcome worked.  It still should be fixed by the techs.

[Kathi_at_Intuit]

Hi! Thanks for letting us know that the steps worked and that some additional workaround effort was needed. We appreciate the patience while Development works to resolve this. 

[Kathi_at_Intuit]

Hello! We thank you for your patience while we worked to fix this. The Unable to change the business details and seeing a blank screen has been resolved. 

[DuranImpuestos]

I just tried again today and it has now been corrected!!