2019 program won't load

[steve1218]

I get an error message upon trying to login that states failed CRC check

[Just-Lisa-Now-]

I found this on google, it mentions doing a crc check (I have no clue what that is)...do you have quickbooks installed also?

https://www.technibble.com/forums/threads/windows-10-and-quickbooks-pro-2017-installation-issue.7250...

This too, how to fix crc errors in windows

https://windowstechies.com/-/en/filename-gen/?file=Crc%20Error&gclid=EAIaIQobChMI9NWQvvWU5wIVnv_jBx0...

[steve1218]

I do not have quickbooks installed

[steve1218]

error message says: CRC of C:\ProWin19\32Bit\Prolist19.INI contents does not match the C:\ProWin19\32Bit\ProPrdList19.BIN

[Just-Lisa-Now-]

You've been able to use the program previously, this is a new error? 

Im guessing a reinstall may be needed, but maybe @IntuitAustin  or @IntuitCharlene might have a better idea?

[IntuitAustin · Accepted solution]

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@Just-Lisa-Now- wrote:

You've been able to use the program previously, this is a new error? 

Im guessing a reinstall may be needed, but maybe @IntuitAustin  or @IntuitCharlene might have a better idea?

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A reinstall would definitely be my first step here

https://proconnect.intuit.com/community/help-articles/help/uninstall-rename-and-reinstall-intuit-pro...

[steve1218]

Yes, first time this error has showed up. Program running fine since installed until today. Thanks for your efforts!

[steve1218]

This Re-install did work. A little concerning on why it happened in the first place and whether it might happen again, any thoughts?