2018 State (MO) 1040 was Efiled and accepted on March 27, 2019.Missouri refund not received.Online inquiry to Missouri shows 1040 never received. How do I trouble shoot?

[IRonMaN · Accepted solution]

I don't know about Missouri, but the "online inquiries" aren't always the most reliable places.  How long do Missouri refunds normally take before the taxpayer sees the money?  If the refund really should have been here by now, I would start with calling ProSeries support on Monday and see what they have to say. 

[dvgruben]

The issue is that the Tax Return has not been received by the State. Thus no refund will ever be issued.

[IRonMaN]

You have talked to someone at the State to confirm that they haven’t received it?