Welcome back! Ask questions, get answers, and join our large community of tax professionals.
  • Sign In
  • Elevate 2026 Pencil Banner
    cancel
    Showing results for 
    Search instead for 
    Did you mean: 

    2018 Electronic filing errors.

    eleyva
    Level 1

    I updated my 2018 proseries and when i tried to transmit my client I received a notification that i needed to update the porgram, I did update the program 3 times and still shows "The version of Proseries you are using is no longer current......you must update your tax program before efiling additional returns"  Please help.

    0 Cheers

    This discussion has been locked. No new contributions can be made. You may start a new discussion here

    3 Comments 3
    mdtao31
    Level 7

    did you try to reinstall the 2018 program

    regards, Larry

    0 Cheers
    Just-Lisa-Now-
    Level 15
    Level 15

    You used the REFRESH updates option (not the regular update products)?  Refresh is at the bottom of the Updates drop down list.  You can also try closing ProSeries and running it from the Windows Programs menu.

    refresh.pngrefresh2018.png


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    mdtao31
    Level 7

    hi LIsa, i used the "refresh update" button and it allowed me to efile 2018 tax

    regards, Larry