I am having issues with the amount due for the Ohio Individual Income Tax showing on the Voucher as zero even when there is tax due. You would think it would be a simple process for that one line on the Ohio tax return to flow to the payment coupon. The input screen shows that the amount due will be the default; however, that is not proving true for me. The input screen also provides a field that should allow me to overwrite the correct amount, but that does not work either. After 40 minutes with support, I was told to create my own payment coupon manually. People, that is not what I paid for.
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