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- Unable to send eSignature request
Unable to send eSignature request
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Bianco
Level 1
Sunday
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Good afternoon!
Just moved to ProConnect from ProSeries and accepted my free eSignatures (plus added more paid ones). When I go to send my request, I am met with an error message of:
Unable to send eSignature request . Please try again later. Contact Customer support if the problem persists.
Wanted to see if anyone here has a fix before calling in.
Thanks!
2 Comments 2
KevinGong2010
New Member
yesterday
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I'm having the same error. It keeps telling me something is wrong on their side, and ask me try again later or contact a customer service.
IntuitGabi
Community Manager
4 hours ago
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Hello. There may be an internal issue with syncing. You'll have to contact support and let them know of this error message. How to contact ProConnect for help.
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