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WI - Ref #2560

TMPARSONS
Level 1

Using Pro-Connect.  Anyone know how to resolve? The paid preparer, firm telephone number, and the PTIN-FEIN field must all be entered for electronically filed returns. WI - Ref #2560

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3 Comments 3
George4Tacks
Level 15
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George4Tacks
Level 15

Unlike TurboTax, you must have an EFIN to e-file with ProConnect. 


Answers are easy. Questions are hard!
IntuitGabi
Community Manager
Community Manager

Hi @TMPARSONS 
The recommendation is to double-check that both federal and state are marked for e-file on the Profile screen. If you're looking to only file state, still mark both for e-file and un-check federal on the File Return screen. 

Still unable to clear the diagnostic? Here's how to contact ProConnect for help. 

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