Signing order for DocuSign request to a married couple

[KTS2021]

Hello.

Is there a signing order for a DocuSign document? 

Let's say, a DocuSign eSignature request is sent to a married couple.  Their return listed Jane Doe as the taxpayer and John Doe as a spouse.  

Does Jane has to sign first then John, or does it not matter? 

Here is my situation.  A married client filing a joint return received a DocuSign request.  Somehow, John (spouse) signed first and now Jane (taxpayer) cannot sign.  She keeps getting an error message that her info does not match.  I checked the form 8879 and it shows John's signature in the spouse (correct) section. 

I'd appreciate if you have any insight on this. Thank you!    

[PhoebeRoberts]

It does not matter. Every year, about 2% of my clients have bad luck with DocuSign - it asks a question about something it thinks is related to them but isn't, or it thinks the right answer is something that's factually incorrect. Void the request, send a new one, hope for the best!