Live chat with Proconnect Tax Online

[The Real Halloween]

Hi,

I tried to have a live chat via PTO Digital Assistant but it seems it has been disconnected.  Is that correct?

[CAF1]

It seems so. I have been trying for a couple days and just get a perpetual "Connecting you to a Digital Assistant..." pop up. I'm not sure how to get assistance at this point.

Edit: I called technical support and it looks like my browser (Safari) is not the best browser. They recommend Chrome.

[The Real Halloween]

CAF1,

FYI, I am using Chrome and still cannot do a live chat.  May I know what number that you called and they have a person to talk to?  Thanks for your reply.

[sjrcpa]

In the beginning, live chat was the only support option for PTO as it was called then.

[George4Tacks]

The phone number is in

https://accountants.intuit.com/support/en-us/help-article/intuit-account-settings/contact-proconnect...