Hello, I am receiving this error. "If 'DiscussWithPaidPreparerInd' in 'BusinessOfficerGrp' in the Return Header has a choice of Yes indicated, then PhoneNum in PreparerP

[jay720747]

PreparerPersonGrp must have value.

Solution: The Preparer assigned to the return must have a phone number. Go to Settings, Preparer Info, and verify that the Preparer assigned to the return has a phone number.

I have checked the solution and we do have the correct phone number listed. I called support and tried changing from Self Pre-pared to Non-Paid Preparer as suggested but was rejected. I have changed my Designee PIN because was told that the ERO and Designee PIN should not match. My return was rejected again.

[George4Tacks]

Is the rep, the preparer? If so, is the preparer set up in Settings, with a phone number?

If not the preparer, is everything completed in this screen?