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eSignature Signup - Something went wrong. ProConnect Tax Online

raicru-dcook
Level 1

Hi Intuit Community,

 

I have started using ProConnect Tax Online and want to get my returns signed and filed for the tax year. I heard the most seamless way to do this in ProConnect Tax is with the eSignature add-on. I have tried setting it up on two separate browsers on separate days after a few restarts but keep getting an error that says "Something went wrong. Please try again." Has anyone else run into this problem? If so, what was the resolution?

 

Thanks,

Dee

Screenshot 2024-02-03 200938.png

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1 Comment 1
Greenbank710
Level 1

I am also having this issue and have not yet gotten a solution I have been trying over a week now!

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