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PTIN & Efile

KylaWCCC
New Member

As a preface: This is my first year using Intuit ProConnect. I am a previous HRB employee and have recently been self-employed with my own firm, with an EIN, EFIN, and all- based out of CA.

I have repeatedly received and EF critical diagnostic about CA requiring preparers PTIN, which is already in my "Preparer Information." As well as my ERO pin. My firm has a separate EIN & EFIN, and I am an "employee" of said firm. I am fully a sole proprietor and plan to make the S-Corp conversation after this year.  

Regarding the EF CD- should I be listing the return as "prepared by" my firm, with myself as the preparer? Because that is when I am receiving the ED CD. When I leave "preparer" as myself, and "prepared by" as "non-paid preparer" I'm able to get rid of the EF CD, but that doesn't feel entirely correct. 

On the final 1040 (or 540 for CA) I should be listed as the preparer, and my firm should be listed as the firm. 

Any advice for a workaround for the EF CD  "California requires preparer PTIN or STIN number. The paid preparer indicated on this return does not have a PTIN or STIN entered in Preparer Information. CA - Ref #18034"?

0 Cheers
2 Comments 2
PhoebeRoberts
Level 11
Level 11

This is what the Client Information screen looks like in Lacerte, which is analogous but not identical to ProConnect. The diagnostic you're getting means something is set up wrong.

Screenshot 2026-01-31 093316.png

abctax55
Level 15

I'm a Lacertian (vs PTO)....

Do you have to download/install a preparer file when using PTO?  If so, perhaps try downloading your prep file again.

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