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Goodburger18
Level 1
03-12-2026
09:14 PM
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I was Charged by ProConnect for customer's 2023 Tax year that it would not let me E-File. How can get Pro-Connect to give me a refund or Credit since I'm unable to E-File this return? The customer does not want a Print out to mail copy.
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2 Comments 2
sjrcpa
Level 15
03-13-2026
01:27 PM
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Not being able to efile is not grounds for a refund for Intuit.
Why wouldn't it efile?
The more I know the more I don’t know.
Goodburger18
Level 1
03-13-2026
02:17 PM
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i got it to work. Thanks for your response!
