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Rose S
Level 3
Friday
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I am unable to access my pro connect link account nor print any returns due to the above error. I have already paid for the User Access fee and also pre-ordered tax returns. There is some technical issue, which I am being told the development team is looking into. I have been following up regularly but still there is no date available as to when this would be resolved. Is there any one else facing the similar issue or is it just me?
Below is the error message.
You need permission to proceed
Your permissions can be changed by a firm admin. If you are the admin, buy and apply User Access to get access to more features in Pro-Connect.
Thanks!
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1 Comment 1
George4Tacks
Level 15
Friday
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Support is likely the only cure, but here goes
Answers are easy. Questions are hard!
