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How to clear a diagnostic error US - Ref #41106

AnmarieA
Level 5

Hello all the chat does not seem to be working in the proconnect software today but does anyone know how to correct a diagnostic error US - Ref #41106?

Schedule M-1 and M-3 do tie but the error will not go away? Have never seen this error before. 

If anyone has dealt with this can you please provide support?

Thanks!

 

 

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2 Comments 2
PhoebeRoberts
Level 11
Level 11

What does the error say? We're mostly all users here, and don't have a way to look up diagnostics by reference number.

AnmarieA
Level 5

Schedule M-1, line 1 does not equal Schedule M-3, Part I, line 11. US - Ref #41106

But they do?

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