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    • Created with Sketch. See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View ProConnect Hot Topics.
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    I have an issue when exporting a customer from Lacerte to DMS. Anybody know some common troubleshooting for this issue?

    slinnarz
    Level 1
    ‎12-07-2019 11:05 AM

    Lacerte and DMS (Document Management System)

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    Accepted Solutions
    sjrcpa
    Level 15
    ‎12-07-2019 11:05 AM

    Are you Printing to DMS? Or exporting?

    What is your issue?

    The more I know, the more I don't know.

    View solution in original post

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    5 Comments 5
    sjrcpa
    Level 15
    ‎12-07-2019 11:05 AM

    Are you Printing to DMS? Or exporting?

    What is your issue?

    The more I know, the more I don't know.
    0 Cheers
    slinnarz
    Level 1
    ‎12-07-2019 11:05 AM
    Printing, sorry.
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    George4Tacks
    Level 15
    ‎12-07-2019 11:05 AM

    I had that same issue after the latest update - Remove and replace the dms printer driver. https://accountants-community.intuit.com/articles/1859696-remove-and-reinstall-lacerte-and-dms-pdf-p...


    Answers are easy. Questions are hard!
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    abctax55
    Level 15
    ‎12-07-2019 11:05 AM

    PTO or Lacerte?

    Does PTO even work with DMS?

    HumanKind... Be Both
    0 Cheers
    George4Tacks
    Level 15
    ‎12-07-2019 11:05 AM
    Gotta be Lacerte.
    No, PTO don't work with nothing, except maybe QBO

    Answers are easy. Questions are hard!
    0 Cheers




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