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Marie20
Level 1
01-21-2024
02:02 PM
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I can't add new customers because it says I need to contact admint
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itonewbie
Level 15
01-21-2024
03:35 PM
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ProConnect doesn't impose restrictions on subscribers adding and preparing returns. Returns are charged only with printing/e-filing.
It sounds like you are a user within your firm and you have not been granted permission to add clients. You should, therefore, contact the administrator within your firm to resolve this.
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