Welcome back! Ask questions, get answers, and join our large community of tax professionals.
- Topics
- Training
- Community
- Product Help
- Industry Discussions
- User Groups
- Discover
- Resources
Be sure to check out & bookmark our Everything you need to know about electronic filing page. View the site.
Be sure to check out & bookmark our Everything you need to know about electronic filing page. View the site.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Intuit Accountants Community
- :
- ProConnect Tax
- :
- ProConnect Tax Discussions
- :
- ERO vs Paid Preparers in ProConnect
ERO vs Paid Preparers in ProConnect
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
MelMac
Level 1
Thursday
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Hello new to ProConnect this season,
Our Firm has multiple preparers but one ERO.
In the input section under General>Client Information>Miscellaneous Info, when I select XYZ preparer in the drop down (who is not the ERO/default preparer in settings) to be the paid preparer of the tax return (reflected bottom of p2 1040), then XYZ preparer also populates as the ERO on Form 8879 Part 3
An hour and half with tax support trying to help me fix it and I was told it was not possible and that the preparer must be the ERO as this is determined by the IRS. I don't think this is correct.
No other software I have ever used has forced the paid preparer to be the ERO too... can anyone help fix this please?
I saw this same issue for LaCerte users in the forum and they seemed to be able to fix but can find nothing to fix this issue in ProConnect.
Any help gratefully received 🤞
MM
Labels
