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cannot delete data

rabbitinthemoon
Level 1

trying to delete intuit data, but it says I have active subscriptions, but I do not

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1 Best Answer

Accepted Solutions
Kathi_at_Intuit
Moderator
Moderator

Hi @rabbitinthemoon Thanks for posting in the Community and letting us know that you’re having trouble deleting your data. We noticed your reply on another post and wanted to share the same information here in case someone finds this thread first.

 

If you’re having trouble deleting your data, we recommend checking out this support article:

Managing your Intuit data

At the end of the article, there’s a “What if I need more help?” section with a phone number you can call for additional assistance. We hope this helps and thanks again for reaching out!

**Say "Thanks" by clicking the thumb icon in a post
**Click "Mark as Best Answer " to mark the post that answers your question.

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2 Comments 2
Kathi_at_Intuit
Moderator
Moderator

Hi @rabbitinthemoon Thanks for posting in the Community and letting us know that you’re having trouble deleting your data. We noticed your reply on another post and wanted to share the same information here in case someone finds this thread first.

 

If you’re having trouble deleting your data, we recommend checking out this support article:

Managing your Intuit data

At the end of the article, there’s a “What if I need more help?” section with a phone number you can call for additional assistance. We hope this helps and thanks again for reaching out!

**Say "Thanks" by clicking the thumb icon in a post
**Click "Mark as Best Answer " to mark the post that answers your question.
rabbitinthemoon
Level 1

I have tried to call and no one ever answered.

 

tried chat support for 90 minutes and no resolution.  Seems some Quickbooks, pro connect or Turbotax data is blocking the option to delete data. 

anyone know how to remove pro connect and quickbooks (already cancelled) from intuit account?

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