Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to use the Exempt Module

beccad
Level 2

The exempt module has always been part of our license and there is a data file with data in it but we are not able to switch to that module.  It is grayed out.  Anyone have suggestions?

0 Cheers

This discussion has been locked. No new contributions can be made. You may start a new discussion here

4 Comments 4
George4Tacks
Level 15

Possibly you did not install them in your initial setup. https://proconnect.intuit.com/community/install-products/help/installing-additional-tax-modules-and-...


Answers are easy. Questions are hard!
TylorValdez1
Employee
Employee

Your issue is due to that module not being installed. Please run websetup and check the box for 990 for US.

0 Cheers
beccad
Level 2

Yes but it was installed because it has data in the file.  Did it just somehow uninstall itself?  

0 Cheers
beccad
Level 2

We install the entire program once each year.  We do not individually install modules. We absolutely had it at one time and then it was just gone. 

0 Cheers