beccad
Level 2
04-05-2021
03:48 PM
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The exempt module has always been part of our license and there is a data file with data in it but we are not able to switch to that module. It is grayed out. Anyone have suggestions?
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George4Tacks
Level 15
04-05-2021
04:27 PM
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Possibly you did not install them in your initial setup. https://proconnect.intuit.com/community/install-products/help/installing-additional-tax-modules-and-...
Answers are easy. Questions are hard!
Employee
04-05-2021
04:29 PM
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Your issue is due to that module not being installed. Please run websetup and check the box for 990 for US.
beccad
Level 2
04-05-2021
05:28 PM
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Yes but it was installed because it has data in the file. Did it just somehow uninstall itself?
beccad
Level 2
04-12-2021
03:07 PM
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We install the entire program once each year. We do not individually install modules. We absolutely had it at one time and then it was just gone.