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    To send a return to DMS I have to turn off DMS why?

    Benny P
    Level 1

    If I turn off DMS the client copy that I send to DMS will go there. If I leave DMS on it will get an error message every time why?

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    1 Comment 1
    George4Tacks
    Level 15

    There is a new update. Use 2019 Lacerte WebSetup to do the update and maybe that will fix the issue. If not try the pdf repair tool. https://proconnect.intuit.com/community/help-articles/help/pdf-and-component-repair-tools-for-lacert... 

    When you click the link, it will download the tool to your computer.

     


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