Rep access with unlimited license in Lacerte

[neri]

When trying to view the forms tab in Lacerte, it is asking for rep access but I have an unlimited license. II am not sure if I missed this when setting it up but when I sign into a different computer with the same user name there is no issue.

Thank you in advance for any advise you can give on this issue.

[Just-Lisa-Now-]

Im a ProSeries user, but Im sure Lacerte has an option somewhere to License the product and update the licensing on that computer.

[neri]

Thanks, I will look into this.

[George4Tacks]

You may need to update your prep file https://proconnect.intuit.com/community/tax-return/help/how-to-download-and-install-lacerte-prep-fil...