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Rep access with unlimited license in Lacerte

neri
Level 1

When trying to view the forms tab in Lacerte, it is asking for rep access but I have an unlimited license. II am not sure if I missed this when setting it up but when I sign into a different computer with the same user name there is no issue.

Thank you in advance for any advise you can give on this issue.

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3 Comments 3
Just-Lisa-Now-
Level 15
Level 15

Im a ProSeries user, but Im sure Lacerte has an option somewhere to License the product and update the licensing on that computer.

 


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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neri
Level 1

Thanks, I will look into this.

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George4Tacks
Level 15

You may need to update your prep file https://proconnect.intuit.com/community/tax-return/help/how-to-download-and-install-lacerte-prep-fil...

 


Answers are easy. Questions are hard!
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