Where do i find the "white paper"?

[leeann1]

We were told by your tech guys we needed to reconfigure our system per the white paper.  we do not know which white paper nor where to find it.

[IRonMaN]

I don't know where the Lacerte "white paper" is, but I think I would have stayed on the line until they told me where to find it.

[BobKamman]

Maybe try this instead?  https://bit.ly/3pLowWw 

[George4Tacks]

Here are system requirements https://proconnect.intuit.com/community/product-system-requirements/help/2020-lacerte-system-require...

[qbteachmt]

I would start with the program Settings:

https://proconnect.intuit.com/community/help-articles/help/common-settings-for-lacerte-system-admini...

This is not for Tax Preparation, but program install and implementation.