Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

update software 2018

leesheftel
Level 1

when I try to open 2018 Lacerte it says I need to update the software and the browser does not support it.  so how do I update the software if I can't get into the program?

0 Cheers
3 Comments 3
abctax55
Level 15

Go to Windows 'Start' key & run WebSetUp.  Force install if necessary, and no, you won't lose your data.

Or use the Lacerte Tax Hub, if you've downloaded it. 

HumanKind... Be Both
abctax55
Level 15

Here's one of the previous threads on the issue; see Q10 & the answer for links on the "how to", including downloading from 'myaccount'.

https://proconnect.intuit.com/community/lacerte-tax-news-updates/discussion/microsoft-ie11-deprecati...

HumanKind... Be Both
User FIDO 61
Level 8

Lacerte login error 7/22 - Intuit Accountants Community

Try the above fix mentioned in the link ↑ when attempting to log-in to 2018

Lacerte Login error: "You’ll need to update your software to access your Intuit Account here"

♫ So if you ask me and I don't tell you
Bet your sweet bottom dollar I lied ♪
0 Cheers