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Proseries WI program gives efile error when Homestead credit Schedule H needs to be filed. How to fix? Website says it is supported.

WI FISHY
Level 3
2024 software issue
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3 Comments 3
IntuitGabi
Community Manager
Community Manager

Hi @WI FISHY Do you have an error code, error message or screenshot of the error? Keep us updated. 

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WI FISHY
Level 3

red error indicator appears on the info wkst.  Reads: Not eligible for electronic filing. Returns with Sch. H  must have Property Tax statement as part of return to E-file.  Proseries does not support this information to be filed electronically.  Then gives instructions to paper file!!!

I've got the Property Tax report attached as pdf with category of Sch. H.  I've refreshed/updated and no change.  This is my first WI Sch. H but this is not a new schedule and has worked in past years.  Any help or ideas?  Thanks,

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IntuitGabi
Community Manager
Community Manager

Try removing and adding the PDF again. You can also add a description of the PDF and add it as Other instead of category Sch H (make sure "Form" isn't in the description). I found Form W-AR from page 5 of the Schedule H & H-EZ Instructions that could‌ help as well. 
Here's some other links: 
How to attach PDF files to federal or state electronic filing in ProSeries
Common questions about Schedule H in ProSeries

Let us know if what worked for you if you were able to resolve this. 

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