NYS depreciation adjustment for a Partnership return, is not being populated

[debkins]

I posted this query in Diagnostics, and someone suggested I post here as well.

The issue is that, after the recent update, Lacerte program is no longer auto calculating and populating the NY depreciation adjustment.  There is definitely a difference between NY and Fed, and the pre-update program calculated and populated the results appropriately.  After the update, the NY depr did not change, but it is no longer being populated.  I spoke with "tech support," and tried to explain there was a glitch, but I didn't get any where.

Has anyone else had this experience yet?

[IRonMaN]

Sounds like you got bounced around a bit in search of help.  I don't do NY or Lacerte so I can't help you.  However, since you said it worked correctly before an update, it sounds like there was either a glitch in the update or the update added a step that took away the "automatic" feature.  If you can't find a box to check someplace to create the difference, the problem was the update.  If so, you should try support again and keep your fingers crossed that you get in contact with a knowledgeable support person.  If you don't want to do that, then you will probably have to patiently wait for enough other people to complain about the issue before they get a fix put into the system.

[debkins]

Thanks Ironman, for trying to help!  Yes, I'll probably try tech support again on Tues.  (Guess they're closed tomorrow for the holiday. )  I appreciate it!

[IRonMaN]

Good luck!