no sound

[Strongsilence-CPA]

I call the Practitioner's Priority Service, hit #4 for taxpayer with balance due, get put on hold but there is no sound or music.  And I am not disconnected.  The IRS is discombobulating.

Southern California weather today is just like Anchorage Alaska!!!

[garman22 · Accepted solution]

The IRS is a frightening place and one must have all their senses in order to deal with them.......😂🤣

[IRonMaN]

Tuesday is take your dog to work day at the IRS.  Accordingly, the music they play is a recording of music played on a dog whistle.  If you put the call on speaker you would have seen that all of the dogs in your neighborhood would have been out dancing to the music.🐕

[CMcCullough]

Currently on hold with IRS with no music today. I was told the music was malfunctioning.  I do not love the music, but a silent hold made me wonder if she hung up on me.  Then the second hold she told me it would be silent.  Seems so much longer when it is silent.  *whine*