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1040 E-file Extension Acceptance Letter

commander24
Level 3

I ran the 6-14 update in 2022 Lacerte on 6-15.  I am trying to print extension acceptance letter to a 1040 in which you can see in F4 the Status that it was accepted and you can see the submission ID in f4 screen.  We get a diagnostic that say "Printing client XXXX... Incomplete.  Unable to setup ef acceptance letter.  No Applicable efilings were found."  I tried printing this with a second 1040 client and got the same message.  I tried printing a 1040 acceptance letter to a return filing, and was able to print that to returns that I knew were accepted.  I was able to print extension acceptance letters in the partnership, c corp and s corp module with no problem.  I am wondering if not being able to print 1040 extension acceptance letter is glitch in the update?  

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2 Comments 2
commander24
Level 3
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IntuitGabi
Community Manager
Community Manager

@commander24 Have you tried to contact us today about this? We'll be able to take a look into your file and figure out next steps. If you're unable to contact us today we'll be open again on Tuesday. 

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