Welcome back! Ask questions, get answers, and join our large community of tax professionals.
  • Sign In
  • Elevate 2026 Pencil Banner
    cancel
    Showing results for 
    Search instead for 
    Did you mean: 

    Locking clients

    SusanBradley
    Level 3

    We are having issues locking clients for the year.  We have one user who is able to lock and unlock clients and the rest of us say that the user (the person trying to lock the account) has the file in use. 

    Anyone else experiencing this?

    Clients are Windows 11 23H2

    0 Cheers
    2 Comments 2
    sjrcpa
    Level 15
    0 Cheers
    PhoebeRoberts
    Level 12
    Level 12

    Right-click on the client and choose Lock Return. It's different, but not significantly more time consuming.